Players often search for the “car mechanic” job, while Emergency Hamburg presents the roadside-assistance role as HARS. It covers more than workshop repair: the maintained reference describes towing, vehicle repair, refueling, and some traffic-light or railway-crossing work. Follow the current call prompt to determine the exact task.
Start at the HARS garage
Begin the shift at the HARS headquarters or current job prompt. Inspect available service vehicles and their equipment. Pick the smallest suitable response for the call rather than spawning a tow vehicle for every problem.
Read the objective before driving. Identify whether you need access to a disabled vehicle, a tow connection, repair or fuel equipment, or infrastructure tools. A correct first choice saves more time than maximum speed.
Match the response to the call
Set up a safe work zone
Slow before the scene, park where your equipment can reach, and leave an open lane when possible. Use warning features appropriately. A service vehicle stopped across every lane can create a second incident and prevent fire or police access.
Position towing equipment before attaching. Avoid sharp steering or high speed once another vehicle is connected. If the game uses a destination marker, follow it rather than dropping the vehicle at the nearest garage by assumption.
Towing sequence
Confirm that the call requires towing and that your vehicle supports it. Align the rear or tow apparatus with the marked vehicle, engage the current interaction, and verify the connection visually or through the HUD. Pull away slowly, take wide turns, and avoid obstacles that can break the connection.
At the destination, enter the exact marker and wait for the prompt. Detach only when the task flow instructs you. If credit does not appear, check position and orientation before restarting the job.
Repair and refuel sequence
Use the tool named or implied by the current objective. Stand at the marked area, keep the tool active until progress completes, and check for a follow-up step. A repair animation that stops early may not count as a successful call.
Diagnose
Read the task first
A vehicle that looks damaged may belong to a tow, repair, or roleplay scene. The current job marker decides your objective.
Position
Protect access
Park close enough to work but leave space for traffic and other responders. Approach infrastructure calls with extra caution.
Confirm
Wait for job credit
Do not leave when the scene merely looks fixed. Read the completion message and balance or experience change.
Progress and troubleshooting
Complete basic calls to learn equipment before selecting specialized vehicles. If a tow will not attach, check vehicle compatibility, alignment, call ownership, and the exact interaction marker. If a repair does not progress, verify the tool and stand position.
The maintained HARS reference supports the task categories summarized here. Current vehicles, unlock requirements, payouts, and objective controls must be checked in the live game.
HARS call record
Record the call type, assigned marker, selected vehicle, required equipment, work-zone position, interaction steps, destination if towing, completion result, and date. Separate travel time from active service so route and equipment issues can be improved independently.
Shared-scene coordination
If police or fire are present, ask which access lane and vehicle they need. Stage behind or beside the scene rather than across it. For a tow, confirm that moving the vehicle will not remove access for another objective. For infrastructure work, leave ordinary traffic a visible route when possible.
When another HARS player controls the task, assist only if the current game permits shared progress; duplicate tow connections or repeated tool use can prevent completion.